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AI‑100K Help Center

Frequently Asked Questions

Everything you need to know about registration, sessions, certificates, refunds, and more.

Program Overview

How is AI-100K different from other AI sessions available in the market?
While there are many AI courses available, AI-100K offers several unique differentiators:
  • National Scale Impact: You become part of a record-setting national initiative with 100,000 participants—beyond a typical course completion.
  • CSI Brand & Network: Backed by India's premier computer society with 75+ connected colleges and extensive professional network.
  • Integrated Journey: From awareness to certification to community membership—a complete ecosystem rather than standalone learning.
  • Localized Delivery: Delivered via college anchors and familiar platforms—accessible without expensive infrastructure.
  • Recognition Beyond Certificate: Participation contributes to a national record, adding prestige and motivation.
Why charge ₹ 100 when there are many free AI sessions available online?
The ₹100 fee serves multiple strategic purposes:
  • Commitment & Completion: Nominal payment ensures serious participation and reduces typical dropout rates.
  • Quality Assurance: Funds structured delivery, support systems, and verified certification processes.
  • Sustainable Operations: Covers admin costs, platform maintenance, and quality control.
  • Valued Certification: Paid program certificates often carry more weight with employers.
  • National Record Documentation: Supports official record application and documentation for Guinness/Limca recognition.
As CS/AIML/Data Science students, we've already studied AI in depth. How will this basic awareness session help us?
Even for advanced students, AI-100K provides distinct value:
  • Industry Application Focus: Real-world case studies and current industry trends that academic curricula often miss.
  • Career Pathway Guidance: Practical insights into AI job markets, emerging roles, and skills employers seek.
  • Network & Community: Access to a 100,000+ strong AI network via CSI connections.
  • Latest Trends Coverage: Generative AI, AI ethics, and emerging technologies that evolve faster than syllabi.
  • Leadership Opportunities: Become AI ambassadors/mentors for juniors.
  • Employer Recognition: National-scale certified participation adds credibility beyond grades.
What's the actual value proposition for the ₹ 100 investment?
The return on investment includes:
  • Recognized Certification: CSI-endorsed certificate valuable for jobs and higher studies.
  • National Recognition: Official participation in a record-setting program.
  • Network Access: Connection to thousands of AI-focused peers and professionals.
  • Industry Insights: Current market trends and employer expectations.
  • Career Guidance: Practical advice on AI career paths and skill development.
  • Community Membership: Ongoing access to AI-100K network for opportunities and collaborations.
How do we ensure quality when scaling to 100,000 students?
Quality assurance mechanisms include:
  • Standardized Content
  • Trained Coordinators
  • Technology Infrastructure
  • Progress Monitoring
  • Expert Oversight
  • Continuous Improvement
What happens after the 2-hour session? Is there ongoing support?
Post-session benefits include:
  • Digital Certificate: With verification capabilities.
  • Community Access: AI-100K alumni network.
  • Resource Repository: Additional learning materials and updates.
  • Follow-up Sessions: Optional advanced workshops.
  • Career Support: Job notifications and networking via CSI.
  • Mentorship Opportunities
How does this compare to expensive AI bootcamps or certification programs?
AI-100K offers superior value:
  • Cost Effectiveness: ₹100 vs. ₹40,000–₹300,000 for other certifications.
  • Accessibility: No prerequisites or complex setup.
  • Network Effect: Larger participant base, stronger networking.
  • Institutional Backing: CSI’s credibility.
  • Scalable Support: Mass delivery with support through coordinators.
What measures ensure this isn't just another certificate mill?
Safeguards for quality and credibility:
  • CSI Brand Reputation: 65+ years of leadership.
  • Industry Validation: Practitioner and academic input.
  • Assessment Component: Certification requires understanding.
  • Employer Recognition: Widely recognized certificates.
  • Continuous Monitoring: Audits and feedback.
  • Record Documentation: Official record process for verifiable outcomes.
How does the program stay current with rapidly evolving AI technology?
Maintained through:
  • Industry Partnerships
  • Expert Advisory Board
  • Feedback Integration
  • Modular Design
  • Current Case Studies
What's the long-term vision beyond the initial 100,000 students?
Vision includes:
  • National AI Skills Registry
  • Advanced Program Tiers
  • Industry Collaboration
  • International Expansion
  • Research Initiatives
  • Policy Influence

Contact & Communication

Whom should I contact for any queries related to AI-100K?
Email ai100k@csihydchapter.org. Include your AI‑100K registration ID for faster resolution.
How long does it take to get a response to my email?
We typically respond within 24–48 working hours. For urgent matters during sessions, contact your college coordinator.
Can I call someone for immediate assistance?
Email is primary. During sessions, your coordinator will have emergency contacts for technical issues.

Payment & Registration

How do I make the ₹ 100 payment?
Pay via UPI using the provided UPI ID / QR from your coordinator. Upload the payment screenshot during registration.
What if my payment goes through but registration shows as incomplete?
Email ai100k@csihydchapter.org with transaction ID, payment screenshot, and registration details—resolved within 24 hours.
Can I pay via net banking or card instead of UPI?
Currently only UPI is supported. If inaccessible, contact your coordinator for alternatives.
What is the refund policy?
  • Full refund: If session is cancelled (technical/force majeure)
  • No refund: Voluntary withdrawal after successful registration
  • Partial refund (50%): Inform 48 hours before session via email
  • Medical emergency: Full refund with valid certificate within 7 days
How long does refund processing take?
7–10 working days via UPI reversal to original method.

Session Attendance & Makeup

What happens if I miss the scheduled session?
Email your ID and reason to ai100k@csihydchapter.org. No recording is available. We will enroll you in the next available makeup session.
Are sessions recorded for later viewing?
No recordings are available.
Can I attend a session at a different college if I miss mine?
Yes, subject to seat availability. Email at least 24 hours prior with your details.
What constitutes valid reasons for missing a session?
Medical/family emergencies, exam clashes, uncontrollable technical issues, official holidays/disruptions (with proof where applicable).
Is there a minimum attendance requirement for certification?
Yes—attend at least 80% of the session (≥1.6 hours of 2 hours).

Certification & Credentials

When will I receive my certificate?
Within 3–5 working days after successful completion.
How do I verify my certificate's authenticity?
Each certificate has a unique code. Verify on the portal (e.g., ai100k.csihydchapter.org).
What if there's an error in my name on the certificate?
Email with Registration ID, correct spelling, and ID proof. Subject: “Certificate Name Correction – [Your ID]”.
Can I get a physical certificate copy?
Yes, optional for ₹150 (printing + courier).
What if I lose my certificate or need multiple copies?
Email us with your ID. Digital copies can be reissued subject to conditions.
Do certificates have expiry dates?
No. They remain verifiable indefinitely.

Technical Issues

What are the technical requirements to join the session?
Stable internet (≥2 Mbps), device with camera/mic, updated browser, backup data recommended.
What if I face technical difficulties during the session?
Contact your college technical coordinator immediately.
Can I join from multiple devices?
Only one device at a time. Multiple logins may cause access issues.

Content & Learning

Will session materials be provided afterward?
Yes—PDF slides, resource links, contact details, and community access.
Can I ask questions during the session?
Yes—dedicated Q&A slots and ongoing chat.
What if I need clarification on specific topics after the session?
Email with subject “Session Content Query – [Topic Name]” and your questions.

Assessment & Evaluation

Is there an exam or assessment?
A short quiz (10–15 questions) to ensure understanding.
What if I fail the assessment?
It is participation‑based. You can attend again for clarity—mention clearly to avoid double counting for record purposes.
Can I retake the assessment to improve my score?
It is purely participation and interaction based.

Special Circumstances

I have accessibility needs. How can you accommodate me?
Email at least 1 week before your session. We offer screen‑reader friendly materials, sign‑language interpretation (advance), and alternate assessments as needed.
Can international students or students from other states participate?
Yes. Sessions are primarily in English with some regional language support.
What happens if my college withdraws from the program?
You remain individually registered. We will transfer you to the nearest participating college or provide online access.

Data & Privacy

How is my personal data protected?
Strict data protection; used only for administration; not shared without consent.
Can I delete my account and data after completion?
Yes—email a deletion request. Note: this invalidates certificate verification.

Community & Networking

How do I join the AI-100K alumni network?
Certified participants get access to our LinkedIn group and WhatsApp community; details shared with your certificate.
Are there job placement assistance or internship opportunities?
No guaranteed placements; however, the network regularly shares opportunities.

Escalation & Complaints

What if I'm not satisfied with the response to my query?
Escalate to secretary@csihydchapter.org with your original query and reason for dissatisfaction.
How do I provide feedback about the program?
Feedback forms are shared post-session. Or email ai100k@csihydchapter.org with subject “Program Feedback”.